Franchise Interview with Biggby Coffee

We are meeting with Laura Eich, BIGGBY® COFFEE’s Chief Purpose Officer, to discuss how the coffee house’s unique and innovative approach to employee culture and team health through its LifeLab® Program has poised BIGGBY to succeed in today’s challenging labor market. Formerly known as BOOST, LifeLab® is a culture incubator as the company works toward its vision of refined human leadership.

As the current labor market continues to be challenging, with as many as 11 million job vacancies in the food service industry, BIGGBY® COFFEE’s culture centers around uniting the entire BIGGBY® population, ensuring baristas feel they are part of a healthy team and can see a future with the company.