Franchise Interviews 4.0

Delta Restoration Services Franchise Business Opportunity

We are meeting with the founder of Delta Restoration Services, Mike Mastous. Delta Restoration Services has tripled its presence in the past 12 months and is set to add several dozen more locations this year. The property restoration franchisor is investing heavily in its training and support functions, including building a state-of-the-art flood house training facility in Denver. Mike Mastous conceptualized Delta after spending his career in the restoration industry, operating restoration companies, adjusting for insurance carriers, and helping other brands expand into restoration. The full-service model was not an option for the customer or for insurance companies to use at the time. Michael saw this opening and has been on a quest to fill it since 2006. Having our Founder and President driving the company’s daily operations and constantly looking for new opportunities for efficiency and profitability allows all franchisees to take advantage of the native operational acumen and operational experience in real time. Support is always a phone call away. In part two, we play a clip from our popular Great Quotes in Franchising podcast.

Decor and You Franchise Business Opportunity

We are meeting with Shirley Warrington - VP Franchise Development Decor & You is a dynamic interior decorating franchise, a rapidly growing and changing business with national headquarters comfortably situated midway between Boston and New York City, in Southbury, Connecticut (population 28,000.)Decor & You is part of the global home furnishings industry where sales top $200 billion each year.
We are meeting with Shirley Warrington - VP Franchise Development Decor & You is a dynamic interior decorating franchise, a rapidly growing and changing business with national headquarters comfortably situated midway between Boston and New York City, in Southbury, Connecticut (population 28,000.)Decor & You is part of the global home furnishings industry where sales top $200 billion each year.

College Hunks Hauling Junk and Moving Franchise Busines Opportunity

We have a great show today. We are meeting Nick Friedman, the founder of College Hunks Hauling Junk and Moving franchise opportunity. College Hunks Hauling Junk is the fastest-growing junk hauling and moving franchise in America. College Hunks Hauling Junk has been named one the fastest growing companies in America by "Inc." and has made "Entrepreneur" magazine's list of top franchise opportunities for five years in a row and counting.  The growth is driven by a smart business model that allows College Hunks owners to act as executives in their businesses.  In Part 2, we play a clip from our interview with the legendary Michael Gerber, author of The E-Myth books.  Click the play button below to listen to the show.  

Closets by Design Franchise Business Opportunity

Since 1982, Closets by Design has built a reputation as the nation’s leader in the closet organizing and storage remodeling industry. Closets by Design offers customers solutions to all their organizational needs in a short and simple process by designing, building and installing custom home offices, closets, garage cabinets, wall units, laundries, pantries, wardrobe mirror doors and other home organization systems.
Closets by Design offers a wide selection of finishes, accessories and hardware. With the real estate market the way it is, more and more people are deciding to refurbish their home instead of moving into a new one. We have seen that new closets are one of the easiest ways for people to feel like they have made big changes in their home, without having a major construction project going on. Especially with all the home remodeling shows out there, everyone these days is looking for simple ways to upgrade their homes. We are meeting with Jerry Egner, the CEO of Closets by Design.  Click the button below to listen to the show.

Blue Moon Estate Sales Franchise Business Opportunity Meets with Franchise Interviews

Over the years, we have had some interesting categories on our weekly franchise radio show/podcast. We have a great show today. We are meeting with David and Debra Blue of Blue Moon Estate Sales. At Blue Moon Estate Sales, their franchisee specialists are committed to consistently meeting their customer's needs. Blue Moon Estate Sales provides residential, commercial, and moving liquidation services with their customer's preferences and needs in mind. With their dedication to high standards and excellence of service, they ensure their clients are always satisfied. Click the play button below to listen to the show.

Bluefrog Plumbing + Drain Franchise Business Opportunity Meets with Franchise Interviews

On this podcast, Franchise Interviews meets with Mark Dawson, the President and CEO of Bluefrog Plumbing + Drain. Learn more about how the Bluefrog name came about.  Bluefrog Plumbing + DrainTM was started in 2014 by a team with decades of plumbing franchise industry experience. It is a proud affiliate of Home Brands GroupTM, which manages popular franchise companies that date back to 1979, including the Re-Bath® full bathroom remodeling brand. Learn more by clicking the play button below to listen to the show. 

Bloomin Blinds CEO Kelsey Stuart on Franchise Interviews

Kelsey Stuart, CEO of Bloomin' Blinds on Franchise Interviews - We are meeting with Kelsey Stuart, CEO of Bloomin' Blinds. Bloomin' Blinds FYI: Family-owned and operated since 2001, Bloomin' Blinds is a leading window treatment franchise serving 55 territories nationwide. The only window treatment franchise to offer product, installation, repair, and cleaning. Bloomin' Blinds franchises are typically run by husband and wife teams or small teams, so customers are often dealing with the same people over the course of several interactions, helping to build trust and longstanding client relationships. Combined, the leadership team has over 60 years of hands-on industry experience, bringing a personalized approach to training and a tight-knit family feel to the culture. Innovative tech allows franchisees to run their businesses efficiently and provide quotes to customers almost instantly, helping franchisees to close in on more contracts. Franchisees are provided in-depth training at the home office with elaborate simulations to fully prepare each franchisee for the field. After training, franchisees head home and usually receive their first client inquiry within the first 12 hours of operation. The young leadership, fresh vision, and technology are appealing to the growing population of millennial homeowners. 

Black Tie Moving - Franchising the Moving Industry

Franchising the Moving Industry - The real estate market has exploded! Today, we discuss franchising the moving industry. We start the show with our latest podcast from our popular Great Quotes in Franchising podcast featuring hall of fame speaker Warren Greshes. In Part Two, you will hear our interview with Dustin Black, Founder and CEO of Black Tie Moving. Dustin is no stranger to the moving industry. From the time he was a child, Black worked for his father’s moving company, learning the ins and outs of the industry while also getting a behind-the-scenes view of exactly who homeowners were trusting with their belongings. With eight locations open and 24 new franchise territories under development, Black Tie Moving is rapidly expanding across the nation. In Part Three, you will hear our interview with Nick Friedman, the founder of the College Hunks Hauling Junk and Moving franchise opportunity. College Hunks Hauling Junk and Moving is the fastest-growing junk hauling and moving franchise in America. College Hunks Hauling Junk has been named one of the fastest-growing companies in America by "Inc." and has made "Entrepreneur" magazine's list of top franchise opportunities for five years in a row and counting. The growth is driven by a smart business model that allows College Hunks owners to act as executives in their businesses. We finish the show with a clip from the legendary Michael Gerber.

An Evening with the Bin There Dump That Franchise Opportunity

We are meeting with Bin There Dump That, a North American dumpster rental franchise. The concept was born in suburban Toronto when Mark Crossett, a working general contractor, was seeking a better way to get rid of construction waste from kitchen and bath renovations. He got a truck with a hook/lift assembly attached to the back and had a steel-fabricating company build him four dumpster bins that were smaller than those typically used in driveways at that time. He christened the fledgling disposal business as Bin There Dump That and instantly began getting attention from people pulling alongside his trucks in traffic, as well as chuckles from the audience when he was introduced at Chamber of Commerce meetings or other business-centric functions.
Part Two
Several years ago, we interviewed the Bin There Dump That franchise opportunity when they awarded their 100th franchise unit. Today, Bin There Dump That currently has more than 158 territories across North America with 6,000 dumpsters in operation; all territories are locally owned and operated. Today, we are welcoming back John Ferracuti, Chief Operating Officer of Bin There Dump That, to discuss the milestones Bin There Dump That has accomplished over the last several years. Bin There Dump That has been in the dumpster rental industry since 2004. Their dumpster rental franchise started in Canada and quickly became the leading dumpster rental franchise in a short period of time. Development plans include growing to 300 territories by 2028. In part 2, we play a clip from our popular Great Quotes in Franchising podcast.

Beyond Food Franchises: Exploring Non-Food Opportunities

Beyond Food Franchises: Exploring Non-Food Opportunities While food franchises are undeniably our most popular category, franchising extends far beyond the realm of food. Over the years, we’ve featured numerous exceptional franchises in the service industry. These businesses, though often highly profitable, present unique marketing challenges. Our podcast begins with a discussion inspired by Dr. Martin J. McDermott’s LinkedIn article, "You Had Me at Hello: The Power of the Follow-Up." This piece highlights the critical role of post-service communication in fostering customer loyalty. Using compelling anecdotes—like a dentist’s thoughtful follow-up call or a repairman’s check-in after servicing a refrigerator—Dr. McDermott underscores how small gestures can leave a lasting impact. He also introduces the RATER model (Reliability, Assurance, Tangibles, Empathy, Responsiveness) as a framework for assessing service quality, emphasizing how even brief interactions can strengthen customer relationships. Drawing from his expertise as a marketing professor and franchising authority, he concludes by celebrating the often-overlooked importance of a simple greeting and timely follow-up.
 
Next, we sit down with Jon Ostenson, a consultant, entrepreneur, and author specializing in non-food franchising. As a former Inc. 500 Franchise President and multi-brand franchisee, Jon offers invaluable perspectives on this sector. We explore insights from his latest book, Non-Food Franchising: The Better Path to Franchise Ownership. Finally, in the second segment of the episode, we feature an excerpt from our celebrated podcast series, Great Quotes in Franchising.