Franchise Interviews 4.0

Welcome to Franchise Interviews weekly podcast and radio show. If you ever dreamed of one day owning your own business, then you have come to the right place. Listen to detailed interviews/podcasts with some of the most informative sources on the topics of franchising and entrepreneurship. People are hungry for good vital content (Keyes, 2009). To date, we have recorded over 850 interviews on our weekly franchise radio show with some of the top franchisors, franchise experts, franchise attorneys, franchisees, and franchise authors. You can even listen to our shows based on the category of interest on our website at https://www.franchiseinterview.com We have met with some exciting new franchise concepts as well as some of the biggest names in franchising. As a visitor to our website, all you have to do is click and listen. So grab a cup of coffee, sit back, and enjoy. It’s no problem if you can’t listen to the live show. Each show is recorded and immediately placed in our library of audio archives. To date, we have had over a quarter of a million listeners! Franchise Interviews is hosted by Dr. Martin J. McDermott. You will also here clips from Martin J. McDermott’s upcoming book, Rock Star MBA.

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Episodes

Friday Jan 31, 2025

We are meeting with Mike Feretti, Great Harvest Bread Company's CEO. Great Harvest Bread Company is a 40-year-old bakery brand that makes bread "the way it was made in the Bible" - milled from whole grains every day on the premises of its local franchised bakeries. 
 
Great Harvest Bread recently announced it will begin offering a "hub and spoke" bakery-café franchise opportunity. With the new model, franchisees can purchase a large territory that includes a single Great Harvest Bread Co. bakery operation and as many café-only units as they desire in surrounding towns. The bakery locations would have ovens and ample space to produce and deliver the hand-milled bread to the nearby café-only locations throughout the day.
Great Harvest Bread Company
The company announced it would begin offering a "hub and spoke" bakery-café franchise opportunity. With the new model, franchisees can purchase a large territory that includes a single Great Harvest Bread Company Co. bakery operation and as many café-only units as they desire in surrounding towns. Click the play button to listen to the podcast.

Friday Jan 31, 2025

Franchise interview with Gigi Butler of Gigi's cupcakes
We have a great show today. We are meeting with Gigi Butler, the founder of Gigi's Cupcakes. People across the country know Gigi from her "Undercover Boss" appearance on CBS, and her journey is the American Dream come true.
Soon after opening, Gigi's Cupcakes became a Nashville delicacy dessert of choice. Now, nine years later, it has expanded to more than 100 locations across 24 states...making Gigi's the largest cupcake franchise in the country!
Moving to Nashville in 1994 from California to pursue a career in music at 15 years old, Gigi supported her dream by cleaning houses during the day and singing in honky tonks at night. While she loved music, she also had a passion for baking. As the years passed, she decided to take a chance on her cooking talents instead of her voice. 
 

Friday Jan 31, 2025

Franchise interview with George Naddaff
We couldn't think of anyone better to spend our first-anniversary show with franchise legend and guru George Naddaff. Find out why he is considered the guru of franchising. George leveraged his experience developing Boston Chicken takeout stores, leading to a national rollout and a history-making IP0 in 1993. While many knew George from his Boston Chicken success and featured in Inc., Forbes, and The Wall Street Journal, he was proudest of employing so many people throughout his life.
George's latest franchise venture is knowFat!/Ufood Grill. UFood Grill is leading the rapidly growing fast-casual segment of franchising. With a sleek, inviting design and setting that serves fresh and delicious fast food, UFood Grill is meeting the current and increasing customer demand. UFood Grill's menu consists of fresh dishes, ALWAYS baked, NEVER fried, under 700 calories, and 950mg of sodium. 
 

Friday Jan 31, 2025

Franchise interview with Gatti's pizza
Franchise Interview with Gatti's pizzaWe have a great show today. We are meeting Michael Poates, President of Gatti's Pizza. For nearly half a century, Gatti has been satisfying cravings. The Gatti's Pizza brand is amid a considerable growth period as it introduces new prototypes at a record number of recent locations, an updated brand, and new products. Some of the topics we discuss include the following:
 

Friday Jan 31, 2025

Franchise Interview with Garlic Jim'sThis was one of our earliest podcasts. The Garlic Jim's franchise opportunity is a concept designed by gentlemen with many years of "National Chain" and "Local" pizza experience. They all agree that the national pizza chains understand how to deliver a pizza quickly. They also have spent years looking high and low for a higher quality pizza delivered quickly enough that you are still hungry when it arrives.

Thursday Jan 30, 2025

Beyond Food Franchises: Exploring Non-Food Opportunities - While food franchises are undeniably our most popular category, franchising extends far beyond the realm of food. Over the years, we've featured numerous exceptional franchises in the service industry. These businesses, though often highly profitable, present unique marketing challenges. Our podcast begins with a discussion inspired by Dr. Martin J. McDermott's LinkedIn article, "You Had Me at Hello: The Power of the Follow-Up." This piece highlights the critical role of post-service communication in fostering customer loyalty. He also introduces the RATER model (Reliability, Assurance, Tangibles, Empathy, Responsiveness) as a framework for assessing service quality, emphasizing how even brief interactions can strengthen customer relationships.
Next, we sit down with Jon Ostenson, a consultant, entrepreneur, and author specializing in non-food franchising. As a former Inc. 500 Franchise President and multi-brand franchisee, Jon offers invaluable perspectives on this sector. We explore insights from his latest book, Non-Food Franchising: The Better Path to Franchise Ownership. Finally, in the episode's second segment, we feature an excerpt from our celebrated podcast series, Great Quotes in Franchising.  

Wednesday Jan 29, 2025

In this episode of Franchise Interviews, we sit down with Amrit Dhaliwal, the visionary founder of Walfinch, a home care franchise network revolutionizing franchising and social care in the UK. Since launching Walfinch in 2019, Amrit has transformed the franchise business landscape by aligning entrepreneurial success with social impact and innovation. Join us as we discuss how purpose-driven strategies can reshape the future of franchising and senior care.
In Part Two, we play a clip from our Great Quotes in Franchising with the legendary Michael Gerber. 
 

Monday Jan 27, 2025

franchise podcast with the Frutive franchise opportunity
We are meeting with Gregg Rozeboom, the CEO and founder of Fruitive. Fruitive is a whole-food, plant-based restaurant franchise in the middle of some exciting expansions. Your health and happiness are what matters to Fruitive. At Fruitive, they strive to be better for you. No matter where you are on your health journey, their wholesome ingredients support taking you to the next level. "My goal with Fruitive was to create something good for my family, our community, and the world," said Gregg Rozeboom; in part two, we play a clip from our popular Great Quotes in Franchising podcast. 

Monday Jan 27, 2025

Franchise interview with Fresh to Order f2o
Today, Franchise Interviews is meeting with Pierre Panos, Founder and CEO of the Fresh To Order franchise opportunity. Fresh To Order: f2o is an innovative, franchised restaurant model that combines quality American cuisine, fresh gourmet ingredients, and fast service to offer unbelievable food in less than 10 minutes for around $10. Find out more about Fresh To Order by listening to the interview.  

Monday Jan 27, 2025

 
Franchise Interview with FriosEvery business has a story. Cliff Kennedy's story begins while sitting in traffic and discovering Frios Gourmet Pops. Once he tried the product, he knew he had to be part of this fantastic brand. Cliff signed on as a franchisee 2018, buying the Mobile, Alabama territory. He then bought Frios Gourmet Pops within six months to add more support and structure to the company. By joining the Frios family, you are entering the fastest-growing ice pop franchise in the U.S. and one of the most straightforward and flexible franchise concepts! 

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